# MAX4 Claims Specialists > Commercial storm damage insurance claims authority serving contractors and building owners nationwide since 2008. MAX4 helps clients document, defend, and maximize insurance recovery through forensic roof inspections, Xactimate estimating, and expert carrier discussions. MAX4 Claims Specialists was founded as a father-and-son firm by Ray Land (former Independent Adjuster and Senior File Examiner) and his son Justin Land in 2019. The company works on behalf of commercial roofing contractors and building owners, never the insurance carrier. Its fee is a percentage (typically 10% on commercial) of new money found and approved. ## Services - [Claim Evaluation](https://www.max4claims.com/#services): Full review of the loss and policy to identify covered damage and true scope of recovery before filing. - [Forensic Roof Inspection](https://www.max4claims.com/#services): Onsite, evidence-based inspections using thermal imaging, moisture detection, and core sampling, backed by location-specific hail and wind reports. - [Xactimate Estimating](https://www.max4claims.com/#services): Carrier-compliant Xactimate estimates with complete, defensible damage scope, including supplements. - [Carrier Discussions](https://www.max4claims.com/#services): Full-service carrier discussions and dispute resolution from first contact through settlement. ## Who MAX4 serves - Commercial building owners - Commercial roofing contractors - Property managers - General contractors MAX4 does not handle residential supplements. ## Key facts - Serving the roofing industry since 2008; firm founded 2019. - Experience across 75+ insurance carriers. - Nationwide commercial claims service. - Differentiators: insurance-insider expertise (former senior-level adjusters), forensic-level evidence collection, and full-service carrier discussions. ## Pricing MAX4 offers two engagement tiers, both paid on the new money recovered: - Digital (entry-level): phone consultation, claim and policy evaluation, carrier-compliant Xactimate estimate, and carrier discussions. Fee is 10% of the increase to final approval. - A-to-Z (full service): onsite forensic-level inspection, comprehensive report and photo evidence package, Xactimate estimate, and full carrier discussions start to finish, as your professional. Fee is custom to the loss. ## Pages - [Home](https://www.max4claims.com/): Services, process, results, partners, and contact. - [About](https://www.max4claims.com/about): Founder story, team (Ray Land, Justin Land), mission, and values. - [Services](https://www.max4claims.com/services): Claim evaluation, forensic roof inspection, Xactimate estimating, and expert carrier discussions. - [For Contractors](https://www.max4claims.com/services-contractor): How MAX4 helps roofing and general contractors win and fund more storm jobs, working behind the contractor's brand. - [For Building Owners](https://www.max4claims.com/services-owner): How MAX4 helps owners and property managers recover the full value of a storm loss. - [Case Studies](https://www.max4claims.com/case-studies): Real commercial recoveries with the 5-star reviews behind them, and the MAX4 process. - [Pricing](https://www.max4claims.com/pricing): The two engagement tiers (Digital and A-to-Z). - [Partners](https://www.max4claims.com/partners): Industry partners (Conklin Roofing Systems, NRCIA, Choice Roof Contractor Group) and the tools MAX4 uses. - [Resources](https://www.max4claims.com/resources): Articles, guides, free tools, and the 360 Roof video podcast. - [FAQ](https://www.max4claims.com/faq): Common questions on what MAX4 does, pricing, forensic inspections, supplements, the Letter of Intent, and who MAX4 serves. - [How to File a Commercial Claim](https://www.max4claims.com/how-to-file-a-claim): The 14-step process from first inspection to final approval. ## Free contractor tools These pages generate a branded PDF in the browser from the contractor's own details: - [Letter of Intent builder](https://www.max4claims.com/letter-of-intent): The contractor-to-owner agreement that brings the contractor onto the claim. The contractor enters their company name (and optionally the owner's details); the building owner signs. - [Certificate of Completion builder](https://www.max4claims.com/certificate-of-completion): Job-closeout certificate, filled with project and party details; the owner signs. - [Maintenance Agreement builder](https://www.max4claims.com/maintenance-agreement): Roofing maintenance agreement, filled with client and term details; both parties sign. ## Resource guides and downloads - [Roof Audit](https://www.max4claims.com/roof-audit): Preview and download the one-page commercial roof audit selling tool. - [Lead Generation Tool](https://www.max4claims.com/lead-generation-tool): Preview and download the free-inspection flyer for hail-area outreach. - [Why Owners Should Sign the LOI](https://www.max4claims.com/why-sign-loi): Two key points plus a short video explaining the Letter of Intent to building owners. - [Commercial Photo List](https://www.max4claims.com/commercial-photo-list): The recommended photo checklist for documenting a commercial roof claim. ## Contact - Phone: +1-864-680-9893 - Email: info@max4claims.com - Website: https://www.max4claims.com