After the inspection, this is the email that turns a roof report into a signed Letter of Intent. Copy it, swap in the highlighted details, and send it to the building owner.
The highlighted fields in [gold] are the only things you change. Hit copy, paste it into your email, and fill them in.
Subject: Follow-Up on Your Roof Inspection, Where Do We Go From Here?
Good morning [Contact Name],
Thank you for allowing us to do a comprehensive inspection of your roof. After assessing the building, we did find hail damage. I have included some photos to clearly illustrate what we found. There are likely thousands of impact zones across your roof caused directly by hail.
In addition to my assessment, I am excited to share that I have recently added a member to my team who has 16+ years of experience navigating storm damage and a background working directly for insurance carriers as an adjuster. He specialized in commercial hail, wind, and storm damage. His job on our team is to make sure we get the best results for our customers from the insurance carrier on every storm-damaged roof.
After reviewing these photos, we recommend you move forward with a claim to your insurance carrier.
At this point, I would prefer not to give you an estimate. That is not necessary with a commercial claim until it has been turned in to your carrier. We want them to come to the table and recognize the damage so they can help indemnify you, taking you back to where you were before the storm damage happened. That should be their commitment to you, the insured.
My commitment to you: I will repair this roof with the absolute best solution per the insurance carrier's scope and approval, not a penny more. So where do we go from here?
If you are interested in pursuing a claim and roof restoration, our team is prepared to mobilize and make sure you get the very best results possible. I would ask that you trust my team to walk you through this restoration and handle all negotiations, so we can guide you through it and come out with what is best for your roof. We will use the proper tools, software, language, and codes necessary to speak accurately with the insurance carrier, and that experience will serve in your favor. I am confident we can restore your roof properly, and that is exactly what we will ask the insurance carrier to do, not a penny more.
In addition, please consider allowing us to inspect any and all other buildings you currently own. We found hail at this location, so we may find it on others. Additional inspections will not cost you anything.
Please let me know how you would like to proceed.
Thank you,
[Your Name]
[Your Company]
[Phone] | [Email]
Before you send: attach 4 to 5 photos showing hail or wind damage, and your Letter of Intent.
Once the LOI is signed, send MAX4 the folder and we take it from supplement to full approval. Tell us where your claim stands.
